Mature couple comforting each other. Protect Your Income, Open Enrollment 2023

The Story that Cemented my Conviction

My entire career, I’ve been told that “stories sell, not features.”  This is so true because nobody cares about the products themselves, people only care about what a product can do for them. To know what something can do for you, you must put yourself in a scenario where you see yourself benefiting from it.…

Two friends comforting each other - Personal Stories

Can Grief Become a Disability?

The short answer is “yes.” Grief is a natural and powerful response to loss that can sometimes overwhelm us. And, few of us grieve in the same way. We might experience it emotionally, physically, or cognitively, but for most of us, grief becomes manageable over time, even if the pain doesn’t fully go away.  …

patient and doctor consulting about prostate cancer, a personal story

How My Experiences as a Patient Helped Me Become a Better Physician and Deepened My Understanding of the Impact Illness has on the Whole Person

By Dr. Jonathan Torres, Medical Director, UnitedHealthcare Specialty Benefits Like many other people, I was going through life busy raising children, working and making time for hobbies and travel when possible. I had completed medical school, residency training and served as a physician in the U.S. Air Force. During those more than 27 years as…

Autumn's Personal Story

Autumn’s Story: An Inspiration

Editor’s Note: In 2017, Autumn attended the Route 91 Harvest Festival in Las Vegas, and her world turned upside down. One of the many victims of the tragedy, Autumn was seriously injured and found herself facing a long recovery. “I woke up and was wired shut,” she said. “I had a tracheostomy because the blocked…